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Nine Forklift Products for Workplace Safety  

June 14th, 2022  | 
ProductivityResource Center/BLOGTraining

According to the U.S. Department of Labor, the top five places people get injured in the warehouse are docks, forklifts, conveyors, materials and storage, and mechanical lifting and handling.  

A safety-first mindset can help everyone in your facility stay safe and avoid injuries. Here are nine forklift safety products designed to improve workplace safety.  

#1 Brake Lights and Headlights   

OSHA requires brake lights and headlights are used in environments “where general lighting is less than two lumens per square foot.”  

If standard lights are not bright enough, replace them with LED lights. 

#2 Blue Lights   

Blue lights aimed at the floor illuminate the front and back area of a forklift to let pedestrians and other forklift drivers know a forklift is approaching.  

#3 Strobe Lights  

Strobe lights placed at eye level warn others to stay alert.  

#4 Fork Tilt Warning Lights  

Warning lights in the cabin can alert drivers when the forks are misaligned.

#5 Seat Belts  

Seat belts keep operators secure during tip-overs, the most common type of forklift accident.  

#6 Backup Alarms  

Backup alarms should be installed and working on every piece of moving equipment in your facility.  

#7 Blind Spot Cameras  

Blind spot cameras can be beneficial to forklift operators to see around blind corners and other obstructive views. 

#8 Horns  

OSHA requires all forklift drivers to have access to “an operator-controlled horn, whistle, gong or another sound-producing device.” Horns allow them to alert others to blind corners or intersections where visibility is limited.  

#9 Operator Safety Training  

All forklift drivers must complete an operator safety training course to maintain OSHA compliance.  

Safety training teaches forklift drivers about:

  • A safety-first mindset
  • OSHA safety rules and regulations
  • Safe driving techniques
  • Safety checklists
  • And more

Our professional trainers teach a comprehensive operator safety training program with a combination of classroom and hands-on instruction. We have classes in Santa Fe Springs on the 1st and 3rd Friday of each month. Click here to sign up.

Our expert trainers also teach Train the Trainer courses, refresher courses, and group classes at your location. Contact us to schedule a class at your facility.  

A safety-first mindset and proper forklift safety products and training can prevent accidents. Does your facility need a safety tune-up? Sign up for a complimentary safety consultation from our experienced material handling professionals.  

11 Tips to Increase Forklift Safety

June 13th, 2022  | 
ProductivityResource Center/BLOGTraining

It’s no secret that forklift safety is essential for operators and pedestrians. These frightening statistics from The Occupational Safety and Health Administration (OSHA) show just how crucial it is:  

  • OSHA’s most recent estimates indicate that between 35,000 and 62,000 injuries occur every year involving forklifts.  
  • On average, 95 people are seriously injured in a forklift accident every day, and one person is killed in a forklift accident every four days.
  • 36% of forklift-related deaths are pedestrians.  

We hope operator and pedestrian forklift safety is high on your importance list. Read on to learn 11 tips to help improve forklift safety at your warehouse, distribution center, or facility.   

  1. Increase pedestrian awareness of forklifts. Add warning lights to increase forklift travel visibility, backup alarms to alert pedestrians to nearby forklift traffic, and floor tape to mark pedestrian walkways.  
  2. Look for forklifts with speed control features. Speed control features allow you to set the speed limits on your forklift drivers. Consider adding an aftermarket speed control kit if your forklift does not have one.  
  3. Limit forklift operators to shorter shifts. OSHA reports that forklift drivers who work 12-hour shifts are 37% more at risk of injury. 
  4. You could also add an impact manager. An impact manager records the time and day of a forklift accident and measures the size of the impact so you can investigate and implement prevention measures. It also activates an alarm that disables the forklift until a supervisor checks it out and enters a security code to regain function.   
  5. Be extremely careful when tilting a raised mast. Tilting a raised forklift mast is a common cause of forklift accidents. Toyota’s Active Mast Function Control System limits forward and rear tilt speed to help prevent forward tip-overs.  
  6. Don’t exceed the capacity of your forklift. Every forklift includes a data tag with weight limitations. Check yours to ensure you never exceed the limit.   
  7. Make sure your forklift fleet has common safety features. Check for seatbelts, welded overhead guards, manually operated horns, operator assist grips, and skid-resistant entry and exit steps. 
  8. Consider buying forklifts with advanced safety features. Toyota forklifts have advanced safety features, including its System of Active Stability, Active Mast Controls, and Automatic Forklift Levelers. These features help prevent tip-overs and other common forklift accidents. For example, Toyota’s System of Active Stability uses a cylinder to stabilize the rear axle when it detects instability, helping to keep the truck upright.   
  9. Look for forklifts ranked #1 in safety. Toyota forklifts consistently rank #1 for safety in an independent study conducted by Peerless Research Group.   
  10. Install mirrors and barriers. Mirrors allow forklift operators to see around blind spots, and walls can create a physical structure to help prevent serious injuries if an accident does occur.   
  11. Sign up for Forklift Operator Safety Training. OSHA reports that proper training can help reduce forklift accidents by up to 70%. Our three-hour forklift operator safety training includes classroom and hands-on instruction by Toyota-certified trainers. 

There are many ways to increase forklift safety, and some of them depend on your specific facility. We offer complimentary safety checkups from experienced material handling professionals. Contact us to schedule a free safety consultation at your facility today.  

What is a Forklift Provider Facility Energy Audit and Why do I Need One?

June 5th, 2022  | 
Electric ForkliftsProductivityResource Center/BLOG

A facility energy audit is an opportunity to have an experienced, trusted representative from your local material handling solutions provider come to your facility and look for opportunities where you may be able to increase efficiency and lower operational costs based on the use of forklift power options and facility power layouts (i.e. storage locations, charging locations, etc.).

Most importantly: They’ll recommend practical solutions tailored to your specific application and the way your business operates.

Often, these solutions are low-cost, such as process improvements or rotating your existing fleet. Investing in new charging systems, batteries, or other equipment may also be recommended – either now, or in the future when it’s time to replace existing equipment (allowing you to plan ahead for the changes and incorporate them into your budget in advance).

In this post, explore the areas that may be addressed in a facility energy audit.

Auditing Forklift Charging Stations:

Ideally, with the assistance of an electrician or facilities manager, auditors will examine your current battery charging station.

Forklifts keep your business running, and charging stations keep your electric forklifts running. The audit will help you use these areas as efficiently as possible, enabling you to maximize every minute of every shift. The recommendations may pertain to station location, number of charging stations and charging station schedules.

Auditing IC Forklift Fueling Stations:

Auditors will examine IC fueling stations from a variety of angles. They may consider how many trucks the stations are servicing, how much fuel is being consumed, how frequently trucks need to be refueled, and station locations in relation to other key areas and operational spaces.

Making sure that fueling locations and scheduling are convenient to operators in the flow of their work and natural breaking points, such as shift changes, can add up to a major impact on your operation’s efficiency and ROI.

Auditing Forklift Battery Storage:

Your current battery storage facilities and practices will also be evaluated.

Space is often at a premium, especially in warehouses and distribution centers. For those applications needing to store additional lead-acid batteries for swap-outs to keep their equipment moving, this audit can help make sure the batteries are stored with as small a footprint as possible. Auditors may examine storage space, location, and exchange locations. This kind of audit may also help you assess the ROI of alternative energy sources, such as lithium-ion batteries.

Auditing Facility Power Considerations:

Not only will the auditors look at your usage capacity (the maximum amount of power your facility is able to provide to your equipment), but also the types of electrical systems your facility already runs, your current overall throughput (the amps consumed daily), and — if different — your throughput during your peak season.

With these insights, you’ll be able to make sure that your facility is capable of providing the power your equipment needs — both in your typical day-to-day operations and in those seasons when you’re running fastest and working hardest.

Does your business need a facility energy audit? Contact us to schedule a free on-site consultation with a Los Angeles material handling expert.

Originally published on Toyota Forklift’s blog. Click here to subscribe.

Signs Your Forklift Should Retire

May 29th, 2022  | 
ProductivityResource Center/BLOGUsed Forklifts

Your forklifts put in work day-in and day-out moving product and lifting and moving your business forward. The day will come when you lose time and money because the truck isn’t running as efficiently anymore. It may be difficult to pinpoint this time, but below are a few indicators that you may need a replacement forklift.

1. WEAR AND TEAR OF A FORKLIFT

Has forklift maintenance become a case of continual troubleshooting and increasing costs to keep your forklift running? If prolonged heavy use of your forklift fleet needs regular repairs, it may be time to consider replacing the equipment. When paying for continual repairs, the effect on the bottom line goes far beyond the cost of replacing worn bushings or repairing the electrical components in a drive motor. You may need a replacement forklift if you have some of the following repair needs:

  • Hydraulic leaks
  • Clogged fluid lines
  • Worn chains
  • A mast that won’t lift
  • Battery problems
  • Unbalanced suspension
  • Steering difficulties

2. LOSING TIME, LOSING MONEY

When you experience downtime for any unit in your forklift fleet, the cost is much more than parts and labor. You also need to factor in lost productivity and the costs of idle time for operators when their equipment is being repaired. When lost profits due to delays in product movement are taken into account, the total financial impact of an older forklift can easily extend into the thousands of dollars… per hour! Keeping spare lifts on hand is not an optimal solution due to the overall increase in operating costs. Neither are quick replacements. While lower in initial costs, they can create an endless cycle of unplanned repairs that negatively impacts your business. Retiring a forklift may be necessary if this is affecting your material handling operation.

3. AVOIDING UNEXPECTED EVENTS

Poorly maintained equipment can lead to an accident or injury, which may be avoided through regular inspections and up-to-date regular maintenance. If your forklift is starting to show signs of wear and tear, it may be time to retire or replace your forklift.

If you are experiencing some or all of these scenarios with your equipment, it may be time to reach out to your authorized Toyota Forklift dealer for a conversation. They will be able to help determine if you are in need of new equipment and get you with the right forklift. If you want more information on forklift’s useful life, download our forklift management guide, “Is it Time to Upgrade Your Forklift?”

Originally published on Toyota Forklift’s blog. Click here to subscribe.

What is a Site Survey and What can it Tell You About Your Operations?

May 15th, 2022  | 
ProductivityResource Center/BLOG

What is a Site Survey?

A site survey is when a trained warehouse consultant visits a workspace to help maximize the business’ workplace through racking, equipment, and a multitude of other factors. Their job is to help a business work as efficiently as possible and utilize all the space a company owns. But why should you think about getting one? Below are a few reasons.

Warehouse Operation Efficiency

Once a warehouse consultant comes on the scene at the time and date arranged specifically for the site survey, it doesn’t take long for them to identify opportunities that can carry already profitable business even further.

For example, let’s say a company is pulling pallets with a reach truck, bringing the pallets down, removing the product, and then putting the pallet back up onto the racking unit. In this case, a Toyota order picker may be a more optimal equipment choice to get the job done.

Oftentimes, companies have already thought of this, but their response as to why they haven’t done it yet is usually: “We’ve always done it this way.” Those words echo through warehouses and distribution centers nationwide, and often deter operations managers from making the moves they must make in order to meet the changing demands of the modern-day distribution environment.

For those companies that do embrace change, a site survey typically starts by inventorying all forklifts and determining how that equipment is being used in the facility.

Warehouse Storage

On the warehouse floor, a site survey can help detect storage problems (e.g., stacks of pallets that are pushed into corners using hand pallet jacks), inventory management issues, and poor use of vertical space. There are times when managers say they don’t have enough space, but only have product stacked 12 feet high in a building with 25-foot ceilings. This is an opportunity for the warehouse to grow up, instead of out. The site survey will also help determine the best equipment for this type of application, such as order pickers, reach trucks, or a combination of both.

All of these steps culminate into a complete warehouse optimization package designed to help operations achieve and exceed their customer service, safety, and profitability goals. By getting material handling professionals involved early in the process, these operations may be able to optimize their space and equipment in a way that they may not have been able to handle on their own.

If you would like to learn more about site surveys and warehouse consultations, download our free E-book, “Making the Case for Warehouse Consultants.”

Does your business need a site survey to ensure you’re getting the most out of your racking, equipment and warehouse space? Contact us today.

Originally published on Toyota Forklift’s blog. Click here to subscribe.

A Guide to High-Capacity Forklift Attachments

April 25th, 2022  | 
ProductivityResource Center/BLOG

Not all customers have to move heavy loads, but sometimes they have to move things such as tires, coils, or misshapen objects that can’t be moved using traditional forks. In these cases, forklift attachments can assist customers in carrying such items, making life easier and more efficient. Below are a few commonly used high-capacity forklift attachments, with a quick explanation of how they can improve your productivity while lessening your workload.

Toyota Heavy-Duty Forklift Attachments

TELESCOPIC BOOM ATTACHMENT

The telescopic boom is an attachment that Toyota’s High Capacity Adjustable Wheel Base can utilize and works excellent with oddly shaped objects. This option effectively handles unwieldy items such as industrial machinery and massive engines, and many other things that forklift forks would typically have trouble lifting in a secure manner. With the telescopic boom, objects that were once a pain to move can easily be handled by the Toyota High Capacity Adjustable Wheel Base.

COIL RAM AND COIL-TAPERED FORK ATTACHMENTS

Coil Rams consist of a cylindrical, solid piece of steel that attaches to the carriage to securely pick up and maneuver steel coils. Operators will have control of the product, making it safe to move the product throughout the facility without damaging the coils or the forklift. An alternative to a coil ram attachment is coil-tapered forks. These forks have rounded edges that give them the ability to safely pick up a coil while also providing the versatility needed to handle other products.

TIRE HANDLER ATTACHMENT

While regular forks can move a tire, it may not be the most efficient method if you are moving them frequently. The tire handler attachment helps move large tires quickly and can potentially reduce the risk of damage. Using forks could puncture or damage the tires if you have them stacked on top of each other, but the tire handler allows you to “clamp” onto each tire, making it easier to lift and move.

These attachments represent just a few of the available offerings that can help improve your operational efficiency and productivity when it comes to lifting large, heavy loads. If none of these high-capacity attachments suit your needs, make sure you take time to discuss other options with your authorized Toyota forklift dealer. They will be able to provide detailed information regarding heavy-duty attachments for your specific operation.

Our Los Angeles material handling experts are on standby. Contact us to schedule a free consultation today.

Originally published on Toyota Forklift’s blog. Click here to subscribe.

Ask the Expert Series: Pallet Racking

March 30th, 2022  | 
ProductivityResource Center/BLOGSystems & Automation

Got questions about which pallet rack system is suitable for your application? We have answers.

In this post of our Ask the Expert Series, Director of Sales and Marketing Anthony Spano answers frequently asked questions about pallet racking. Anthony has worked in the material handling industry for decades. He uses his knowledge to help companies streamline their warehouse storage systems to optimize productivity and maximize profitability.  

If you have questions about systems and automation, we guarantee Anthony, and his team of experts will have the answers.  

What are the benefits of finding the correct type of racking?  

Finding the right type of racking leads to more efficiency, greater accessibility, and improved employee safety.  

What is selective pallet racking?  

Selective pallet racking is the most flexible and popular pallet racking method on the market today.  

What are some of the advantages of selective pallet racking?

  • Easy to install with no special tools or training
  • Special interlock system to protect against tampering and damage
  • Commonly uses single deep or double deep pallet racks  

What are the benefits of single deep pallet racking?  

  • Flexible and low cost  
  • Allows operators access to every product SKU
  • Great for companies where products must be stored and retrieved quickly   

What are the benefits of a double deep pallet rack?  

  • Better space utilization  
  • It can pick multiple pallets simultaneously  
  • Comparable in cost to single deep racking  

What is a pallet flow rack?  

A pallet flow rack, commonly referred to as a gravity-flow rack, is designed to save space, labor, and energy. It feeds pallets at one end and retrieves pallets at the other.  

What are some of the advantages of a pallet flow rack?  

  • Uses gravity to save space, labor costs, and energy  
  • It can be combined with automated storage and retrieval systems for increased efficiency and productivity
  • An excellent solution for companies in the freezer, warehouse, food handling, and e-commerce industries.  

What is push-back racking?  

Push-back pallet racking uses carts installed in the racks and stores several pallets on a slight upward incline.  

What are some of the benefits of push-back racks?  

  • Provides high-density storage in a single-aisle
  • Provides deep storage for medium turnover products  

What is a cantilever rack?  

Cantilever racks are custom racking systems designed to store long, bulky, or oddly shaped products.  

What are some of the advantages of cantilever racking?  

  • Custom built with the strength for multilevel storage at any desired height
  • Great for furniture, lumber, and other companies with large, cumbersome products   

What is a drive-in/drive-through rack?  

Companies use drive-in/drive-through racking to store massive quantities of products.  

What are some of the advantages of drive-in/drive-thru racks?  

  • Efficient and straightforward to set up
  • It uses fewer aisles than standard racks, making it easy to store 75% more pallets
  • A variety of heights and depths are available  

Do you need help designing a warehouse storage system or pallet rack system? Contact us for a free consultation today! Our team of experienced material handling experts is standing by to help you.  

Hungry for more information about working with us to optimize your warehouse? Click here to learn the first step in the process, how much you need to be involved, what you will get back from us, and more.  

Ask the Expert Series: Warehouse Slotting

March 14th, 2022  | 
ProductivityResource Center/BLOGSystems & Automation

Order fulfillment times have a direct correlation to customer satisfaction and overall profits. Both are at risk if you do not have a well-thought-out slotting process in your warehouse or distribution center.  

In this part of our Ask the Expert Series, Toyota Material Handling Solutions’ Director of Sales and Marketing Anthony Spano answers frequently asked questions about warehouse slotting.  

Anthony helps companies optimize productivity and deliver fast accurate order fulfillment. He has decades of experience helping companies in Los Angeles County find modern solutions to increase customer satisfaction and maximize profits.  

What is warehouse slotting? 

Warehouse slotting describes the process of organizing inventory in a warehouse or distribution center for more efficient order picking and restocking.  

What happens if you have a poor warehouse slotting process? 

If you have an inefficient picking process, you can run into all sorts of problems like high labor costs, large storage footprints, and varying order fulfillment times. 

What are the types of slotting?

There are two common types of slotting: fixed and random. 

What is fixed slotting? 

With fixed slotting, everything has a permanent location. When the bin gets near depletion, it gets restocked from reserve storage. 

What is random slotting? 

With random slotting, products are in pick zones instead of pick locations. If inventory in one slot is empty, employees move to another area in the pick zone.  

Random slotting means incoming inventory gets moved to pick zones, eliminating the need for reserve inventory and extra storage space.  

Which is better – fixed slotting or random slotting? 

It depends on which is more important – saving time or warehouse space. 

Fixed slotting means moving items from reserve storage, which can be more time-consuming than random slotting.  

Random slotting requires a larger working area but eliminates moving items from reserve storage. 

What are some of the benefits of improving your warehouse slotting process? 

  • Reduced order picking and replenishment times 
  • Increased order accuracy 
  • Reduced repetitive stress injuries 
  • Reduced labor costs 
  • Optimized warehouse space and more storage capacity
  • Improved inventory management processes and costs
  • Reduced overall warehousing costs 

How is slotting organized?

The best way to organize slotting is by SKU number, product type, or product characteristics like size or weight. 

What is an easy change that makes a big difference in warehouse slotting? 

One significant improvement in order picking efficiency is identifying demand correlation and moving these items closer together.   

What is demand correlation? 

Demand correlation describes products ordered at the same time. 

How do you identify demand correlation? 

The easiest way to identify demand correlation is to look at your company’s past order history. 

What can I do right now to improve my warehouse slotting process? 

Here are four ways to significantly improve your slotting process: 

  1. Select a small zone to reorganize and get started. You will learn a lot along the way. 
  2. Invest in a warehouse management system (WMS). A WMS not only makes the slotting process easier but also controls all your warehouse activities for improved order fulfillment and accuracy. 
  3. Ask warehouse pickers for suggestions. They often have great ideas to improve efficiency. 
  4. Schedule a slotting analysis from an industry expert. The industry is constantly changing. Experts can inform you about systems and automation technologies new to the market. 

Who can benefit from a slotting analysis? 

  • 3PLs 
  • Ecommerce distribution facilities 
  • Warehouse operations with a change in SKU volumes
  • Companies with order fulfillment challenges looking for better inventory solutions 

What are other ways to use modern technology to improve warehouse operations?  

Click these links to read our previous “Ask the Expert” posts about robotic palletizing, robotic order picking, cube utilization, and order picking solutions 

Are you ready to work on your warehouse slotting process to improve customer satisfaction and overall profits? Anthony and his team of warehouse automation experts are available to perform a slotting analysis at your location. Contact us today to set up a free consultation.  

Did you know? Automation can boost customer satisfaction and overall profits. According to a study by Robotics Business Review, “Automated and efficient warehouses were 76% more likely to boost inventory accuracy to 99% or higher, 36% more likely to have reduced labor costs an average of 3% per year, and 40% more likely to consistently ship within one day of an order’s placement.”  

Ask the Expert Series: Robotic Palletizing

January 3rd, 2022  | 
ProductivityResource Center/BLOGSystems & Automation

In this blog post, Toyota Material Handling Solutions’ Director of Sales and Marketing Anthony Spano answers frequently asked questions about robotic palletizing systems and solutions.  

Anthony has a decade of expertise in maximizing cube utilization and increasing throughput by employing the ideal mix of automation, software, and labor. His superpower is using high-performance solutions to help companies optimize productivity and deliver fast, accurate fulfillment to match the speed of modern commerce.  

What is a robotic case palletizer?  

A robotic palletizer employs a robotic arm to pick, orient, and place individual products and arrange them into a single stack or load.  

What are the benefits of a robotic palletizing solution?  

There are numerous benefits of using a palletizing robot, but I will stick to the top five.  

  1. Increased productivity: Palletizers eliminate manual labor for unitizing products. They are much more efficient, lift heavier loads, and perform faster.  
  2. Better product handling: Since palletizers are automated machines, their movements are pre-programmed to function without damaging the product.  
  3. Small and flexible: Palletizing robots typically have a smaller footprint than other solutions, offer greater flexibility, and fit in extremely tight spaces.  
  4. Improved workplace safety: Robotic palletizers eliminate many workplace hazards typically associated with manual labor like falling, tripping, and muscle strains from repetitive actions.  
  5. Reduced operating costs: Most operations can save money by increased productivity, low product damage, and reduced labor costs.  

How does a robotic case palletizer work?  

A palletizing robot picks one or multiple cases from a conveyor system and places them on a pallet. The process continues layer by layer until the pallet is complete.  

How does the palletizing robot know what to pick and place?  

Pallet patterns, which can easily be changed or added, are programmed into the palletizing robot.  

What is the function of an end-of-arm tool?

The end of arm tool can handle multiple types of containers simultaneously, regardless of their shape. It can pick up cases, bags, pails, bottles, batteries, cubes of scrap metal, plastic containers, and many other things. 

Can a robotic palletizing solution handle different patterns and product types?  

Yes. A robotic palletizer can handle one or more units according to pallet configuration and forms multiple layers on a pallet after picking the products off a conveyor.  

Can a palletizing robot handle multiple feeds of different SKUs on the same line?  

Yes. There are systems to send information to the robot to pick and place different SKUs on different pallets.  

How much weight can a palletizing robot handle?  

Robotic palletizing systems can typically handle up to 2,200 pounds.  

How fast are palletizing robots?  

For a single robot picking a single product, palletizing rates can vary anywhere from eight to thirty cases a minute, depending on stacking patterns and other requirements.  

How long can a palletizing robot operate?  

Unlike human labor, palletizing robots do not experience exhaustion or injuries. With proper maintenance, palletizers can reliably operate 24/7.  

Can a robotic palletizing system and solution serve multiple lines?  

Yes. One robotic palletizer can work between two or more packaging lines.  

Can a palletizing robot perform secondary tasks?  

Yes, some robotic palletizers have a vacuum, magnetic, or custom end-of-arm tools to give them the ability to perform additional tasks such as slip sheet dispensing, pallet placing, and wrapping.  

Can a robotic palletizing system reverse its operation?  

Yes. This feature is on robotic palletizers-depalletizers.  

What industries typically use robotic case palletizers?  

You can find palletizing robots in many industries, including food and beverage, life sciences, packaged goods, electronics, and more.  

Are there pictures and videos available?

Yes, click here for pictures and videos of robotic palletizers in action.

Do you have other automated warehouse solutions? 

Yes. Click here for tips on how to upgrade your warehouse for maximum efficiency.  

Implementing a robotic palletizing system requires knowledge and planning. Let our team of storage and automation experts design a unique plan just for you.  

If you are in Los Angeles County, contact us for a free consultation today. 

FAQs About Toyota 360 Support and Support Plus 

November 12th, 2021  | 
ProductivityResource Center/BLOGServiceToyota 360

You might have heard of Toyota 360 Support, but do you know what it is? How about the differences between Toyota 360 Support and Toyota 360 Support Plus? It’s not complicated, but it can get a little confusing trying to figure out what these plans are and what each of them covers.  

If you’ve got questions, we’ve got answers. Please read below for our responses to frequently asked questions about Toyota 360 Support and Toyota 360 Support Plus. 

What is the purpose of Toyota 360 Support? 

Toyota 360 Support represents Toyota’s promise to be your partner throughout the process of buying, owning, servicing, and eventually replacing the material handling equipment when the need arises. 

Why is Toyota 360 Support important? 

Downtime is the enemy. Toyota 360 Support helps you get the best results from your investments, prevent downtime, and ultimately protect your bottom line. 

Do I still get Toyota 360 Support if we move to a different state or location? 

Don’t worry – Toyota’s got you covered no matter where you are. Toyota 360 Support gives you access to the entire family of more than 3,500 certified Toyota technicians and more than 220 dealer locations across the country. 

What does Toyota 360 Support include? 

  • 4-hour guaranteed response times for emergency service requests 
  • 2-year genuine parts warranty. 

How much does Toyota 360 Support cost? 

Nothing! Toyota 360 Support comes standard as part of Toyota’s industry-leading warranty at no additional cost. 

What does Toyota 360 Support Plus include? 

Everything included in Toyota 360 Support plus: 

  • The first year of Planned Maintenance: up to 4 PMs 
  • Carriage-to-counterweight coverage: up to 3 years/6,000 hours 
  • 5-year major component coverage 

How much does Toyota 360 Support Plus cost? 

The cost of Toyota 360 Support Plus varies on whether you have a sit-down electric, narrow aisle electric, electric pallet jack/stacker, IC cushion tire, or IC pneumatic tire. Click here to find the cost for your specific model. 

Can I get Toyota 360 Support Plus if I have T-Matics installed? 

Yes, although it’s slightly more expensive. Click here to find the cost for your specific model.  

Can I get Toyota 360 Support Plus for longer than three years? 

Yes! Toyota 360 Support is also available in 4- and 5-year options on most models. Click here to check if a more extended plan is available for your specific model.  

How much money can I save with Toyota 360 Support Plus?  

A lot! But again, it’s based on whether you have a sit-down electric, narrow aisle electric, electric pallet jack/stacker, IC cushion tire, or IC pneumatic tire. Click here for a value comparison for your specific model.  

Can I get Toyota 360 Support Plus if my business is far from a Toyota dealership?  

Toyota 360 Support Plus pricing and availability apply to customer locations within 50 miles of a Toyota Forklift dealership. Additional charges may apply beyond 50 miles. 

Are you ready to purchase a forklift with Toyota 360 or Toyota 360 Support Plus? Contact us today! Our experienced material handling professionals are on standby to help you get the right forklift for your specific needs. 

If you’re concerned about having your forklift serviced during the pandemic, please read our blog post detailing how we safely service your forklift during COVID-19.

How to Apply Toyota Lean Management to Your Business 

October 7th, 2021  | 
ProductivityResource Center/BLOGToyota Production System

Have you wondered if the principles of Toyota Lean Management (TLM) could apply to your business? There is an abundance of information on the subject in books and the internet, but why go elsewhere when you can get your information directly from the source – Toyota!  

Many years ago, Toyota created the Toyota Production System (TPS), a philosophy that organizes manufacturing and logistics at Toyota, including its interaction with suppliers and customers. TPS is also frequently called “lean manufacturing.”  

Three top Toyota executives influenced TPS/Lean Manufacturing: founder Sakichi Toyoda, his son Kiichiro Toyoda and Toyota chief engineer Taiichi Ohno. The main goal of the system is simple – to eliminate waste, called “Muda.”  

We sorted through the abundance of information on the Toyota Forklifts website to curate three articles to read for those just starting to learn about the principles of Lean Management.  

The first article titled “What is Toyota Lean Management?” is a great place to start. 

The article explains the elements necessary to build a strong “house” using Toyota Lean Management (TLM). You’ll learn about a critical component for a strong TLM foundation, a five-step system called 5S. The principles of 5S can be applied to any business setting, manufacturing/factory setting, or even in your personal life to help organize your home and practices.  

You’ll also learn about the importance of developing a culture of respect encouraging innovation and development, the Lean Management Pillars: Just-in-Time and Jidoka, and the elements necessary to build the support beams and roof to complete your “house.” 

The following article is titled “Benefits of Lean Management Practices.” Here, you’ll learn the three main benefits of practicing lean management techniques.  

Finally, we suggest you read “How to Get Started on Your Lean Journey.”  This article details four specific steps you should take to get started. 

Toyota Lean Management is both a process and a mindset. Our experts can walk you through the process and offer valuable advice to increase productivity and efficiency throughout your entire company. Contact us today if you’d like to lean on us (pun intended) to help you implement Toyota Lean Management practices in your operation.     

Much More Than Forklifts – Material Handling Solutions

March 31st, 2021  | 
Resource Center/BLOGSystems & AutomationTraining

We do more than just rent, sell and service forklifts. We are full-service suppliers of material handling and logistical solutions. Simply put, we have the equipment, people, and expertise to help you maximize productivity and improve your bottom line. You may not know all we offer, so read on to learn seven ways we can help your business beyond forklifts.   

1. Get a complimentary warehouse and pallet position analysis. 

Optimize your warehouse space with a complimentary warehouse and pallet position analysis. Our experienced team of Storage and Automated Systems professionals analyze your warehouse and provide solutions to maximize your pallet storage and productivity, and ultimately — your bottom line.  

Click here for two examples of the thorough complimentary analysis we provide to maximize the efficiency of your racking design, equipment selection, and overall operation. 

2. Get help with pallet racking and other storage and automated systems. 

Everyone wants to increase efficiency. Our experts will conduct a complimentary pallet storage analysis and help with the re-design, purchase, or installation of pallet racking and other storage and automated systems. 

3. We’re your dealer for Kärcher industrial scrubbers and sweepers. 

Keep your facility clean and sanitized with industrial scrubbers and sweepers. Kärcher is the world’s leading provider of efficient, resource-conserving cleaning systems, known for their performance, innovation, and quality. 

4. We’re your one-stop-shop for Columbia electric utility vehicles. 

Get around faster with a multi-use electric utility vehicle. Columbia has one of the most expansive electric vehicle product line-ups in the world, producing electric utility vehicles for private, commercial, and industrial use. 

We carry models that move from one to 14 people, carry up to 6,000 pounds, tow up to 14,000 pounds and travel up to 18 miles per hour. 

5. Buy or rent aerial platforms and boom lifts. 

Reach higher with an aerial platform or boom lift. We have you covered with models from AICHI and JLG. Our inventory features built-to-last scissor lifts, telehandlers, vertical mast lifts, and boom lifts that are the perfect blend of strength, versatility, and smart technology. 

Whether you want to rent or buy your aerial lift, you can count on us for quality equipment to get the job done.  

6. Design a new or existing warehouse space.  

Let our team of experienced material handling experts design the right warehouse storage and distribution system for your unique needs.   

Want more information about optimizing your warehouse with Toyota? Read our blog post that explains the process and answers the most common questions here.   

7. Get forklift safety training.  

Make sure your forklift operators are OSHA compliant. Let our experts train your operators. Our forklift training is mostly online; the short hands-on portion occurs in the parking lot of our Santa Fe Springs headquarters. 

Got questions about training? Click here to read our blog post with answers to common questions about forklift safety training. 

As you can see, our services extend far beyond simply renting, selling, and servicing forklifts. No matter what material handling need might arise, we’ve got you covered. 

How to Tell If You Need a New Forklift 

November 6th, 2019  | 
Electric ForkliftsResource Center/BLOGUsed Forklifts

Forklifts are the workhorses of the material handling industry. A quality forklift lasts a long time, but unfortunately, they don’t last forever. Most business owners want to get the most of their equipment, so how do you find the sweet spot in between retiring a forklift too soon or waiting too long?  

Gather the data 

There are several things to consider before you decide to replace a piece of expensive equipment. To make sure you make a well-informed decision, gather the following information: 

  • The age of the forklift
  • The forklift brand’s estimated life expectancy/hours of operation
  • The current hours of use 
  • The current and past type of application 
  • Maintenance logs to determine frequency and type of repairs 

Ask your forklift operator 

Your forklift operator will most likely be the first person to notice signs of wear and tear. Ask them to be on the lookout for any of these issues: 

  • Signs of cracks and other distortions anywhere on the forklift 
  • Wear and tear on the fork blades 
  • Wires that are worn, broken, or exposed 
  • A sluggish engine or transmission  

General questions to keep in mind   

As a forklift owner, here are a few questions task yourself to determine if it’s time to replace your equipment: 

  • Is your forklift out for repairs more than usual? Unless it’s planned downtime, you’re probably losing time and money if your forklift is out for repairs.  
  • Have you exceeded the recommended hours of operation? Well-built forklifts have a lifespan between 10,000 and 20,000 work hours. If you’re past the limit, you’re playing roulette with unplanned downtime. 
  • Is your forklift used in extreme applications or temperatures? It’s essential to understand anything beyond regular use will cause a forklift to age faster.
  • Is your engine or transmission going bad? It can cost thousands of dollars to repair a failing engine or transmission. Do the math before you spend the money on repairs -you might want to spend your budget on a new lift truck with the latest technology.  

Our best advice is to start this process well before needing a new forklift. A planned purchase where you budget and research before you buy is ideal. A surprise last-minute purchase when your forklift breaks down during your busiest season is not.  

Need help figuring out if it’s the right time to replace your forklift or forklift fleet? Let us help. Click here to contact us today.  

Problem-Solving Guides from Toyota

September 25th, 2019  | 
Electric ForkliftsProductivityResource Center/BLOGToyota Production System

If you’re a Supply Chain Management Professional, you’ve probably got one thing on your mind: how to get products to market quickly and cost-effectively.

Your job is hard. Toyota’s experts want to make it easier.

Our free whitepapers share information, business advice, and problem-solving tips from professionals with years of experience in material handling and supply chain management.

Take advantage of this free resource to learn more about solutions for the evolving seaport, innovative material handling technologies, ports, and the ever-changing logistics landscape.

Material Handling Solutions for the Evolving Seaport

The three most significant challenges for material handling fleets specializing in ever-changing port environments are maximizing efficiency, managing port congestion, and optimizing fleet management. A material handling partner with innovative heavy-duty port solutions that keep up with the newest technological trends is the key to success.

Click here to access the full whitepaper.

Making a case for Innovative Material Handling Technologies

In a world where customers want their goods delivered faster and more accurately than ever, innovative material handling technologies are helping shippers meet those expectations while improving their operational productivity and profitability.

Click here for more information on innovative material handling technologies.

Ports and the Ever-Changing Logistics Landscape

In the ever-changing logistics landscape, port and yard tools must keep pace. The logistics landscape evolves rapidly, with disrupters such as Amazon, Google, and Uber driving change while abandoning “business as usual” tactics.

Moving goods from the point of origin to the final destination requires an increasingly integrated, orchestrated, and seamless supply chain, particularly in the era of the 20,000 TEU containership. Companies stay ahead of the game in the intermodal sector when they partner with a material handling solutions provider that has experience moving goods from port to end-user.

Click here to read the full whitepaper.

We hope you find this information useful. If you have any questions or need advice, experts from Toyota Material Handling Solutions are just a click away.

Why You Need a Workplace Safety Program

August 19th, 2019  | 
Resource Center/BLOGTraining

Workplace safety and forklift training mean developing processes to eliminate personal injuries in the workplace. A well-thoughtout safety program includes identifying hazards, evaluating workplace safety policies, and regularly training employees. If this sounds like standard business practice to you, then you’ll probably be surprised by the results of a 2017 survey about workplace safety.  

  • 17 percent of all small business employees surveyed say they never receive workplace safety training 
  • 25 percent of micro-businesses employees (9 or fewer employees) say they haven’t received workplace safety training 
  • 40 percent of small business employees say their employer does not display OSHA signage prominently, or they are not sure if it is displayed 

These are shocking numbers considering OSHA has a list of employer responsibilities to provide a safe working environment. OSHA’s website is full of information so that any business can stay informed about OSHA compliance.  

Safety policies and programs are essential to safeguard the well-being of employees, but are there also financial and business reasons to focus on workplace safety? The answer is yes. Here are six ways a workplace safety program can help your business. 

  • Improve efficiency. Employees and forklift operators without training are inefficient, not to mention unsafe. 
  • Lower your risk of OSHA fines and penalties. Just one safety-related injury can result in penalties as high as $100,000 per incident.  
  • Reduce your risk of civil or criminal liability. If an employee gets hurt on the job, a company will most likely face a lawsuit. Even worse, it can be a crime to be negligent in health and safety requirements. 
  • Reduce worker’s compensation claims and sick days. Teach employees how to reduce repetitive actions to prevent unnecessary strain on the body. A pain-free employee is a happy and productive worker. 
  • Create safety partners. A trained forklift operator or warehouse employee will help prevent accidents. Not only will they recognize and report hazards, but they will also model optimal safety behaviors to the rest of the team. 
  • Attract and retain valued talent. Good employees won’t tolerate working for a company that doesn’t value safety. They will probably point out a safety issue, and they will probably know they have the right to refuse dangerous work.  

Need help updating your workplace safety program? Contact us for a free safety consultation and information about forklift training classes.  

Safety Protects Your Bottom Line 

August 7th, 2019  | 
Resource Center/BLOGTraining

Every company has a moral and legal obligation to keep its workers safe. Many companies have an ongoing safety program, but some don’t prioritize safety. Especially when money is tight. Most of the time, these companies don’t realize that spending money on safety now could save them from headaches in the long run, or they don’t understand the actual costs of a safety-related incident.   

Ignoring a safety program isn’t worth the risk.

There are severe risks to forgoing a safety training program. It doesn’t take a major accident to cost money and cause significant issues for the entire company. Here is a list of potential problems you could face, even with a minor safety-related incident. 

  • A key employee out due to injury 
  • The cost of paying and training someone new to cover the injured employee’s position 
  • Damage to the equipment 
  • Lost production time 
  • Cost to employee morale 
  • Cost to your business reputation 
  • OSHA fines 
  • Investigation costs 
  • Legal fees 
  • Higher insurance rates 

Find out the actual costs of a workplace injury

If that list wasn’t enough to convince you of the importance of a safety program, spend a little time on OSHA’s $afety Pays tool. It will tell you exactly how much a workplace injury could cost your business. The calculator breaks down the costs of 40 types of injuries and illnesses and shows the direct and indirect costs. And to drive home the importance of safety to your bottom line, the tool also calculates the additional sales revenue you would need to generate to cover these costs. Check it out. It’s an eye-opener.   

There are resources to help you.   

We hope you see the value of a safety program and make a commitment to put safety above anything else. Here are several free resources and tips to help you stay on track:   

  • Check OSHA’s website for free publications and information. Know OSHA’s regulations and requirements and make sure you certify your forklift drivers.  
  • Develop a “safety-first” program to encourage employees to report hazards.  
  • Join an online safety group specific to your industry where you can ask questions, get help, and learn from others. 
  • Sign up for Toyota Material Handling Solutions’ forklift training classes held in Santa Fe Springs or at your location.

Don’t gamble with your future. Spend time and money on safety programs and forklift training now. Not only to protect your employees but to protect your bottom line.  

Toyota Material Handling Solutions proudly supports OSHA’s Safe & Sound Week

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10 Facts About Toyota Forklift Training

April 22nd, 2019  | 
Resource Center/BLOGTraining

The Occupational Safety & Health Administration, or OSHA, requires anyone who operates a forklift to undergo forklift operator safety training. Any individual must also get certified on every type of forklift that they drive.  If you’re wondering what this training entails, below are a few things you might learn.

Moving things across the country is the reason there are over 500,000 industrial truck operators working in the United States!  Most things you see around you have needed a forklift at some point or another. Forklifts keep supply chains running, and move material all over the world.  

#1: First things first: Only a trained, qualified operator should use a forklift.

#2: Entering and exiting a forklift should be treated carefully. A 3-point stance is best for both. Two hands and one foot should always be in contact with the forklift. Also, having clean hands and clean shoes will reduce your chances of slipping.

#3: A forklift is not a car.  It may not look like it, but a forklift weighs a lot more than a truck or a car. Steering is different since the steering wheel is on the back of the forklift.  With occasional uneven surfaces, a forklift operator must be aware of the differences between driving a car and operating a forklift.  They should always use safe operating practices.

#4: Due to changes in the location of a combined center of gravity, loaded forklifts are more stable than unloaded forklifts.

#5: Data plates that show changes in load capacity should be secured to a forklift. All forklifts should have an accurate data plate. A forklift operator should follow the limitations that the data plates list. This can include lifting capacities, battery size, designated areas, and more.

#6: A responsible person should be appointed by the employer to enforce safety rules and practices. They should also correct any unsafe behavior by the operator.

#7: Because not all forklifts can operate on ramps, one must always check the correct forklift manual for instructions on ramp operation.

#8: Pedestrians should be aware of an operating forklift and the environment they may share.  They play an essential part in forklift safety. They should always use designated walkways. It is their responsibility to pay attention when entering areas that forklifts are used in, such as areas where product is loaded, stored, or moved, and any areas forklifts may travel.  A pedestrian should not assume the operator has seen them and should always make eye contact with the driver.

#9: All operators must perform pre-operating inspections. Transmissions, electrical systems, brakes, engines, etc. should be checked before use and make sure everything is running properly. If anything is out of order, the forklift must be tagged and out of service.  You should make all repairs before using the forklift again.

#10: There’s a lot more to forklift operator training than merely taking a test. During Toyota Material Handling Solutions’ operator safety training program, trainees will learn about the following: OSHA laws governing forklift use and operation; pre-operational safety check; refueling procedures; industrial battery care; how to perform daily maintenance checks; and fundamentals of safe forklift driving. The 3-hour course concludes with a driver evaluation.

To learn more about Toyota Material Handling Solutions’ operator safety training classes or to sign up for training, contact us today!

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