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FAQs About Toyota 360 Support and Support Plus 

November 12th, 2021  | 
ProductivityResource Center/BLOGServiceToyota 360

You might have heard of Toyota 360 Support, but do you know what it is? How about the differences between Toyota 360 Support and Toyota 360 Support Plus? It’s not complicated, but it can get a little confusing trying to figure out what these plans are and what each of them covers.  

If you’ve got questions, we’ve got answers. Please read below for our responses to frequently asked questions about Toyota 360 Support and Toyota 360 Support Plus. 

What is the purpose of Toyota 360 Support? 

Toyota 360 Support represents Toyota’s promise to be your partner throughout the process of buying, owning, servicing, and eventually replacing the material handling equipment when the need arises. 

Why is Toyota 360 Support important? 

Downtime is the enemy. Toyota 360 Support helps you get the best results from your investments, prevent downtime, and ultimately protect your bottom line. 

Do I still get Toyota 360 Support if we move to a different state or location? 

Don’t worry – Toyota’s got you covered no matter where you are. Toyota 360 Support gives you access to the entire family of more than 3,500 certified Toyota technicians and more than 220 dealer locations across the country. 

What does Toyota 360 Support include? 

  • 4-hour guaranteed response times for emergency service requests 
  • 2-year genuine parts warranty. 

How much does Toyota 360 Support cost? 

Nothing! Toyota 360 Support comes standard as part of Toyota’s industry-leading warranty at no additional cost. 

What does Toyota 360 Support Plus include? 

Everything included in Toyota 360 Support plus: 

  • The first year of Planned Maintenance: up to 4 PMs 
  • Carriage-to-counterweight coverage: up to 3 years/6,000 hours 
  • 5-year major component coverage 

How much does Toyota 360 Support Plus cost? 

The cost of Toyota 360 Support Plus varies on whether you have a sit-down electric, narrow aisle electric, electric pallet jack/stacker, IC cushion tire, or IC pneumatic tire. Click here to find the cost for your specific model. 

Can I get Toyota 360 Support Plus if I have T-Matics installed? 

Yes, although it’s slightly more expensive. Click here to find the cost for your specific model.  

Can I get Toyota 360 Support Plus for longer than three years? 

Yes! Toyota 360 Support is also available in 4- and 5-year options on most models. Click here to check if a more extended plan is available for your specific model.  

How much money can I save with Toyota 360 Support Plus?  

A lot! But again, it’s based on whether you have a sit-down electric, narrow aisle electric, electric pallet jack/stacker, IC cushion tire, or IC pneumatic tire. Click here for a value comparison for your specific model.  

Can I get Toyota 360 Support Plus if my business is far from a Toyota dealership?  

Toyota 360 Support Plus pricing and availability apply to customer locations within 50 miles of a Toyota Forklift dealership. Additional charges may apply beyond 50 miles. 

Are you ready to purchase a forklift with Toyota 360 or Toyota 360 Support Plus? Contact us today! Our experienced material handling professionals are on standby to help you get the right forklift for your specific needs. 

If you’re concerned about having your forklift serviced during the pandemic, please read our blog post detailing how we safely service your forklift during COVID-19.