At Toyota Material Handling Solutions, we know the hard work and commitment of our team members is the driving force behind our success. From associate training and development to competitive compensation and benefit packages, we invest in our team members knowing that people are the core of what moves us forward.
As an equal opportunity employer, we offer the following benefits:
- Medical
- Vision
- Dental
- 401K matching
- Paid time off
- Paid training
CURRENT OPENINGS
Director of Systems and Automation
Job Summary
We are currently seeking to hire a Director Systems and Automation (racking, shelving, automation) to join our team! You will be responsible for overseeing and developing a sales team to drive company revenue. Previous Sales experience in racking, shelving and automation is a must.
Responsibilities and Duties
- Design, propose and secure turnkey projects consisting of pallet racking systems, carton flow, pallet flow, pick modules, powered conveyors, material handling equipment and long-term maintenance contracts.
- Generate process optimization improvements that significantly reduce costs and maximize throughput.
- Design new facilities or building expansion that stream line the operation; maximize productivity; support high volume order fulfillment that meet or exceed management overall goals and objectives.
- Oversee and coordinate the sales team activities
- Establish sales territories, quotas, and goals for the sales team
- Analyze sales statistics to identify areas of improvement
- Track results and trends regularly for business forecasting
- Report on team and individual performance
- Develop and execute innovative sales strategies
- Build and form new partnerships with potential clients
Job Prerequisites
- Minimum 5 years of previous experience in sales in warehouse systems sales management
- Previous experience with industrial / manufacturing engineering; supply chain; logistics
- Experience in establish budgets; implement cost justification programs; track productivity and ROI performance.
- 5 years + of experience as a supervisor or manager
- Ability to manage multiple projects and maintain assignment on or ahead of the projected schedule.
- Familiarity with CRM platforms
- Strong leadership qualities
- Ability to build rapport with clients
- Strategic thinker and problem solver
Email Resume Here
Rental Coordinator
Job Summary
Provide efficient coordination between the rental department and customers and other departments. Ensure customer satisfaction, as well as the resolution of complaints and problems for the department.
Responsibilities and Duties
- Receive and process rental requests.
- Fill rental requests and assign equipment.
- Interact with the rental technicians to manage inventory.
- Manage all rental contracts and maintain accuracy.
- Creates purchase orders.
- Process purchase orders and vendor invoices for payment.
- Process rental sales billing.
- Process rental credits.
- Process and manage all subrental equipment.
- Communicate with vendors and salespeople.
- Order attachments, batteries, chargers, etc. from vendors for rental sales orders.
- Assist rental manager with daily tasks.
- Assist salespeople with daily tasks as requested.
- Assist walk-in customers for rental sales.
- Assist call-in customers for rental sales.
- Keep customers updated on the status of their rental equipment orders.
- Responsible for monthly reconciliation of short term rental inventory.
- Track and manage inventory.
- Assist with TFS, TMHU, & TMHS audits.
- Back up for receptionist for breaks and lunches.
- Process and review commission information for salesmen.
Job Prerequisites
- Industry specific knowledge in rental.
- High school graduate.
- Excellent customer service aptitude and attitude.
- 3-5 years’ experience in a material handling company, service department.
- Experience in MS Word, Excel (or other spreadsheet software) & MTA System applications as it relates to the rental department.
- Strong 10-key experience.
- Good communication skills.
- Ability to work well under pressure.
- Ability to be clearly understood while on the telephone.
- Ability to type 35-45 wpm.
- Must be reliable and punctual.
Email Resume Here
Account Manager
Job Summary
Account Managers are responsible for growing Toyota Material Handling Solutions’ customer base by selling new material handling equipment, used equipment, parts, service, rental sales and racking/warehouse systems in an assigned territory within Los Angeles county.
Responsibilities and Duties
- Grow parts, service and rental sales volume and expand the customer base by selling new and used equipment in Los Angeles county
- Develop annual business plan and goals. Provide monthly updates on achievements versus goals. Exceed all annual sales goals and expectations
- Be an effective business partner to customers and prospects by understanding their business needs and striving to exceed customer expectations; promote Toyota Material Handling Solutions as a “solutions provider” to the customer/prospects
- Actively solicit new business through cold calling. Qualify all leads within 12 hours. Answer emails and voice mails within 4 hours
- Work up new equipment quotes in Toyota’s SAP system. Exceed the designated minimum number of quotes per month, as set by management
- Promote and sell Toyota 360 Support Plus plans; as well as, Toyota Material Handling Solutions Planned Maintenance, Guaranteed Maintenance and Vehicle Management System (VMS) Guaranteed Maintenance
- Understand and present financial merchandising solutions, prepare credit applications and product surveys; and evaluate off-lease and trade-in equipment
- Utilize Microsoft Dynamics CRM to manage contacts and leads, prospects, call activity, quotes, sales documentation, internal communications, post-sale follow-up, surveys and lost orders
- Manage Toyota’s Customer Satisfaction Program (CSP) survey verification process, meeting or exceeding the 11-day verification requirement. Keep close contact with customers to troubleshoot issues and help ensure positive survey results
- Utilize available technology to be a more effective and efficient resource to Toyota Material Handling Solutions, its customers and prospects
- Ensure professional development by participating in Toyota Material Handling and Toyota Material Handling Solutions training
- Be open to coaching by your Vice President of Sales and other Toyota Material Handling Solutions managers
Job Prerequisites
- High School Graduate or equivalent; College preferred
- 3+ years of material handling industry knowledge and outside sales skills experience required
- Strong computer skills including intermediate skills in Microsoft Office 365 Word, Excel, Outlook and Teams; plus, a working knowledge of SAP, Microsoft Dynamics CRM and DocuSign
- Comprehensive Toyota material handling product knowledge helpful
- Strong financial merchandising skills
- Strong written and oral communication, organizational and time/territory management skills
- Self-motivated, goal-oriented personality and ability to work independently with minimal personal supervision. Must be able to work long hours, sometimes 10-12 hours a day
- Must have a valid California driver’s license and a good driving record. Own an automobile and have auto insurance meeting Toyota Material Handling Solutions’ insurance requirements
- Ability to communicate on a professional level with customers, outside vendors and Toyota Material Handling Solutions team members
- Obtain and keep current OSHA forklift driver certification
Job Type: Full-time
Email Resume Here
Forklift Technician – Field Mechanic
Job Summary
We are seeking a Forklift Mechanic to join our team! This position requires knowledge of general material handling equipment. The Forklift Technician must be capable of trouble shooting and providing repairs on an as-needed basis. It is essential for the Forklift Mechanic to possess good knowledge of parts and the ability to determine if a part needs to be replaced or repaired. In addition, the Forklift Technician must be able to write clear job recommendations and descriptions as well as ensure all paperwork is completed and given to department Supervisor in a timely manner.
Responsibilities and Duties
- Ability to communicate with customers both in-house and in the field
- Ability to determine whether work should be done in-house or in the field
- Repair gasoline, LPG, diesel or electric-powered forklifts
- Make repairs, as needed, including replacing worn or broken parts, adjusting brakes, tightening body bolts, aligning tires, etc.
- Lubricate vehicle and perform other duties in connection with maintenance and operation of lift trucks
- Perform manual labor such as heavy lifting and operating power equipment
- Inform Supervisor of maintenance problems as they arise.
- Complete paperwork, as needed, to open and/or close work orders
- Attend technical classes/training when offered by Management.
- Practice safe work habits
- Keep service van clean. Report any vehicle problems to your supervisor
- Perform other duties as assigned by your supervisor
Job Prerequisites
- High school diploma or equivalent (GED), required.
- One (1) to three (3) years’ previous equipment, material handling, or automotive experience, preferred.
- Forklift maintenance experience, preferred.
- Excellent driving record (as shown on current DMV report)
- Will be expected to drive (company van/gas provided) to TLA customer sites. Sites vary over the general Los Angeles area
- Ability to read and follow GPS navigation directions
- Own your own tools and tool box
- Must be able to write and spell English clearly and correctly
- Customer service attitude and aptitude
- Good attendance and punctuality is required
- Must be reliable, report to work on time, follow directions and get along well with coworkers and management personnel
- Expected to attend technical classes when offered by management
- Appearance must be neat and professional
Job Type: Full-time
Email Resume Here