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Posts tagged ‘buying a new forklift’

FAQs About Toyota 360 Support and Support Plus 

November 12th, 2021  | 
ProductivityResource Center/BLOGServiceToyota 360

You might have heard of Toyota 360 Support, but do you know what it is? How about the differences between Toyota 360 Support and Toyota 360 Support Plus? It’s not complicated, but it can get a little confusing trying to figure out what these plans are and what each of them covers.  

If you’ve got questions, we’ve got answers. Please read below for our responses to frequently asked questions about Toyota 360 Support and Toyota 360 Support Plus. 

What is the purpose of Toyota 360 Support? 

Toyota 360 Support represents Toyota’s promise to be your partner throughout the process of buying, owning, servicing, and eventually replacing the material handling equipment when the need arises. 

Why is Toyota 360 Support important? 

Downtime is the enemy. Toyota 360 Support helps you get the best results from your investments, prevent downtime, and ultimately protect your bottom line. 

Do I still get Toyota 360 Support if we move to a different state or location? 

Don’t worry – Toyota’s got you covered no matter where you are. Toyota 360 Support gives you access to the entire family of more than 3,500 certified Toyota technicians and more than 220 dealer locations across the country. 

What does Toyota 360 Support include? 

  • 4-hour guaranteed response times for emergency service requests 
  • 2-year genuine parts warranty. 

How much does Toyota 360 Support cost? 

Nothing! Toyota 360 Support comes standard as part of Toyota’s industry-leading warranty at no additional cost. 

What does Toyota 360 Support Plus include? 

Everything included in Toyota 360 Support plus: 

  • The first year of Planned Maintenance: up to 4 PMs 
  • Carriage-to-counterweight coverage: up to 3 years/6,000 hours 
  • 5-year major component coverage 

How much does Toyota 360 Support Plus cost? 

The cost of Toyota 360 Support Plus varies on whether you have a sit-down electric, narrow aisle electric, electric pallet jack/stacker, IC cushion tire, or IC pneumatic tire. Click here to find the cost for your specific model. 

Can I get Toyota 360 Support Plus if I have T-Matics installed? 

Yes, although it’s slightly more expensive. Click here to find the cost for your specific model.  

Can I get Toyota 360 Support Plus for longer than three years? 

Yes! Toyota 360 Support is also available in 4- and 5-year options on most models. Click here to check if a more extended plan is available for your specific model.  

How much money can I save with Toyota 360 Support Plus?  

A lot! But again, it’s based on whether you have a sit-down electric, narrow aisle electric, electric pallet jack/stacker, IC cushion tire, or IC pneumatic tire. Click here for a value comparison for your specific model.  

Can I get Toyota 360 Support Plus if my business is far from a Toyota dealership?  

Toyota 360 Support Plus pricing and availability apply to customer locations within 50 miles of a Toyota Forklift dealership. Additional charges may apply beyond 50 miles. 

Are you ready to purchase a forklift with Toyota 360 or Toyota 360 Support Plus? Contact us today! Our experienced material handling professionals are on standby to help you get the right forklift for your specific needs. 

If you’re concerned about having your forklift serviced during the pandemic, please read our blog post detailing how we safely service your forklift during COVID-19.

Eight Reasons You Might Need a Custom Very Narrow Aisle Turret Truck

January 18th, 2021  | 
Resource Center/BLOGSteinbock Turret Trucks

Sometimes a standard construction turret truck can’t do the job on hand. If you run into that problem, Steinbock’s EK-Series trucks might be the perfect solution for you.   

Steinbock makes custom solutions for customers who need a very narrow aisle turret truck and have specific or unique requirements. Using the EK-Series as a base, Steinbock develops and implements specific custom solutions to configure the perfect solution for your individual needs.   

Let’s look at eight reasons you might need a custom, very narrow aisle turret truck and the features available to help get the job done quickly and efficiently.   

1. Do you need a long load handling solution?  

Easily move and store various cargo carriers with Steinbock’s extended side-shift carriage. Great for companies like agricultural-equipment manufacturers.  

Move custom-sized pallets with ease with a special width telescopic fork, perfect for companies like home products distributors that store doors on special pallets.  

Use a special long turret to move substantial items like complete room sets. Perfect for Furniture Distributors and other similar companies.  

2. Do you have special order picking tasks?  

Choose a model with integrated shelving and roller conveyors for the side delivery of boxes. Great for companies like toy manufacturers who work with small parts.   

Or use the split rear console, front gate interlocks, and a large pick platform to move huge items. This option is perfect for companies like furniture stores.  

3. Do you have an application with intensive order picking?  

Use tilting side gates and tilting consoles to reduce the distance between the pallet and the storage rack. It’s a great feature to increase productivity and reduce back stress for the operator.  

4. Do you need to handle weighty and cumbersome loads?  

Choose a model equipped with a special mast and a 41-inch load center capacity rating. This option is perfect for air cargo handlers or any company that moves and stores things like air freight containers.  

Or choose an extra-wide chassis with long load capability. This feature is great for companies like construction equipment manufacturers who store large machine parts and tool and die on various cargo carriers.  

5. Do you need to see over tall loads?   

Choose a model with a special load handling device and an elevated cab seat. Great for companies like food manufacturers who store food products on tall custom cargo carriers.  

6. Do you have an application with double-deep storage?  

Equip your truck with a double deep telescopic fork and overhead ceiling rail support. Great for companies like tire distributors and other companies that use double-deep storage to save space.  

7. Do you need to move around inside coolers and freezers?   

Steinbock trucks feature heater elements inside the electronic controllers, hydraulic tank, and other components, special cabin insulation, double glazed glass, heated windows, and special paint to protect the vehicle from corrosion.   

8. Do you want a driverless automated option?  

Choose the standard turret fork or the telescopic fork with 3,300 pounds and 36 feet of lift capability. The intelligent sensors are great for typical warehouse environments, and onboard scanners provide real-time distance and height measurements for motion calculations. 

Are you interested in learning more about Steinbock’s custom, very narrow aisle turret truck solutions? Contact us to talk to an account manager today! 

Electric vs. IC Forklifts: Pros and Cons

December 10th, 2019  | 
Electric ForkliftsResource Center/BLOG

Experts at Toyota Forklifts often share their knowledge through in-depth whitepapers. Toyota’s nine-page white paperForklift Decisions and Responding to the Electric Trend, written in partnership with New Equipment Digest, examines the factors organizations should consider when choosing between an electric and IC forklift. It also includes key questions to consider when evaluating electric forklifts.   

Here is a quick summary of the white paper, broken down into bullet points with the pros and cons of both electric and IC forklifts. If you’re interested in reading the entire white paper, click the link at the end of this article. 

Summary: Electric forklifts are becoming more attractive as battery costs decline, and customers continue to seek fuel-saving and maintenance benefits. It doesn’t mean that IC forklifts are no longer relevant. Deciding which option is ideal depends on the intended use for the forklift and the operating environment. 

Electric Pros 

  • Battery costs are declining
  • Lithium-ion battery technology continues to evolve. Lithium-ion eliminates the need for watering and can be charged much more quickly than lead-acid batteries. It also eliminates the need to remove the battery from the truck while still maintaining the use of that truck in a multi-shift application. Almost every Toyota electric forklift has one or more compatible lithium-ion batteries on the market. 
  • An electric forklift may be as much as 75% less expensive to operate than propane fuel
  • Designed for easy access for maintenance and have fewer moving parts to maintain and repair 
  • A tighter turn radius allows an electric forklift to operate in smaller areas
  • Advancements are being made to make electric forklifts more suitable for outdoor use. Toyota’s 3-wheel electric and 80-volt pneumatic models are designed to protect critical forklift components from potential damage due to water intrusion.

Electric Cons 

  • The initial investment for an electric forklift is more than the upfront cost of an IC vehicle 
  • Multi-shift operations need to purchase additional electric forklifts, so some vehicles can charge while the others are in use  
  • Alternativelya multi-shift operation may need to keep extra fully charged batteries on hand and install them to keep vehicles running
  • Requires technical skill and a significant amount of installation time
  • Increases the need for storage space 

IC Pros 

  • IC forklifts are suitable for both indoor and outdoor applications 
  • Depending on the situation, total operating costs may be lower for IC forklifts 
  • Operations that use multiple work shifts may experience greater savings with IC forklifts because of additional maintenance and charging requirements for battery-powered vehicles
  • Propane tanks can swap out in a few minutes, and the forklift can be back in operation quickly
  • IC forklifts only require storage space for propane tanks  

IC Cons 

  • IC forklifts require regular engine maintenance, such as oil changes, spark plugs, belts, and inspections  
  • IC engines also tend to create more disposal waste related to maintenance, such as engine oil and transmission fluid 

Our experienced and qualified material handling experts are ready to help you decide which forklift is best for your business and application. Contact us to help evaluate your needs and options.  

Click below to read the full white paper. 

Forklift Decisions and Responding to the Electric Trend, Whitepaper 2019

Can Ergonomics Help You Save Money?

November 11th, 2019  | 
Electric ForkliftsResource Center/BLOG

Products made with the latest state-of-the-art ergonomic features are great for your employees. However, you might not realize they can also be great for your finances, tooRead on to learn how certain ergonomic features can help your forklift operators stay healthy and how healthy workers can have a positive impact on your bottom line.   

Operators are more productive, less fatigued and less likely to be injured 

Driving a forklift is a hard job. Every movement a forklift operator takes causes fatigue, and a tired worker is a less productive worker.  

An injured employee is even worse. Repetitive strain injuries take a long time to develop, and a long time to treat. How long? According to the Insurance Journal, on average, strains and sprains resulted in 57 missed workdays.  

If you don’t want your skilled employees fatigued or even worse, out for an extended time due to a repetitive strain injury, help them stay healthy by purchasing a forklift with ergonomic features.  

  • Fingertip controls to reduce un-needed movements to reach controls 
  • Lower front cowls to reduce leaning to view a load 
  • Integrated scales to alleviate having to exit the truck to weigh a load 
  • Smaller steering wheels to minimize shoulder strain
  • Suspension seats to reduce lower back pain 
  • Lower step height for easy exit and entry 
  • Swivel seats to reduce feet movement when driving backward 
  • Rear safety handles with an integrated horn button to reduce twisting motions

Financial benefits over time 

When your operators are healthy, it helps your finances stay healthy, too. Here are several ways ergonomics can help your bottom line. 

  • Reduced workers compensation claims  
  • Reduced accidents and OSHA fines 
  • Employees take less sick time 
  • Higher quality of work 
  • Higher rate of employee retention 

Forklift operators spend hours driving every day. Keep these ergonomic features and benefits in mind to protect the health of your drivers and the health of your bottom line. Need help finding the right forklift for your operators and application? Let us help. Click here to contact us today. 

How to Tell If You Need a New Forklift 

November 6th, 2019  | 
Electric ForkliftsResource Center/BLOGUsed Forklifts

Forklifts are the workhorses of the material handling industry. A quality forklift lasts a long time, but unfortunately, they don’t last forever. Most business owners want to get the most of their equipment, so how do you find the sweet spot in between retiring a forklift too soon or waiting too long?  

Gather the data 

There are several things to consider before you decide to replace a piece of expensive equipment. To make sure you make a well-informed decision, gather the following information: 

  • The age of the forklift
  • The forklift brand’s estimated life expectancy/hours of operation
  • The current hours of use 
  • The current and past type of application 
  • Maintenance logs to determine frequency and type of repairs 

Ask your forklift operator 

Your forklift operator will most likely be the first person to notice signs of wear and tear. Ask them to be on the lookout for any of these issues: 

  • Signs of cracks and other distortions anywhere on the forklift 
  • Wear and tear on the fork blades 
  • Wires that are worn, broken or exposed 
  • A sluggish engine or transmission  

General questions to keep in mind   

As a forklift owner, here are a few questions task yourself to determine if it’s time to replace your equipment: 

  • Is your forklift out for repairs more than usual? Unless it’s planned downtime, if your forklift is out for repairs, you’re probably losing time and money.  
  • Have you exceeded the recommended hours of operation? Well-built forklifts have a lifespan between 10,000 and 20,000 work hours. If you’re past the limit, you’re playing roulette with unplanned downtime. 
  • Is your forklift used in extreme applications or temperatures? It’s essential to understand anything beyond regular use will cause a forklift to age faster.
  • Is your engine or transmission going bad? It can cost thousands of dollars to repair a failing engine or transmission. Do the math before you spend the money on repairs. Your budget might be spent better on a new lift truck with the latest technology.  

Our best advice is to start this process well before you need a new forklift. A planned purchase where you budget and research before you buy is ideal. A surprise last-minute purchase when your forklift breaks down during your busiest season is not.  

Need help figuring out if it’s the right time to replace your forklift or forklift fleet? Let us help. Click here to contact us today.  

Buying an Electric Forklift? Consider Toyota First

September 5th, 2019  | 
Electric ForkliftsProductivityResource Center/BLOGUsed Forklifts

There are a lot of forklift brands, so how do you determine which one is best for your business and your forklift operators? There are many reasons to consider Toyota, including results from a side-by-side comparison of Toyota’s 3-Wheel electric forklift and the competition.

To make it easy to see all the advantages of buying a Toyota electric forklift, we compiled a handy list for you. Here’s why you should consider Toyota first when purchasing an electric forklift. 

Longer battery life. Toyota’s 3-Wheel Electric has a 40 percent longer run time on a single battery charge than the competition. Click here to watch a video of Toyota’s 3-Wheel Electric versus Crown and Yale. 

Industry-leading acceleration and travel speed. Toyota’s 3-Wheel electric is 23 percent faster in travel speed. 

More energy efficient. Toyota’s 3-Wheel Electric is 15 percent more energy efficient than the competition. 

Faster lift and lower speeds. Toyota’s 3-Wheel electric is eight percent faster in average lift/lower speed. 

Cold storage model. Toyota’s Small 4-Wheel Electric model is designed for use in cold storage applications and can be used in a freezer at temperatures to -4° F (-20° C) continuously. 

Indoor and outdoor solution. Instead of supplementing your indoor electric fleet with IC counterparts for your outdoor application, Toyota’s Electric Pneumatic provides an all-electric option for both indoor and outdoor use. 

Rust-proof model. Toyota offers a rust-proof model for extra protection on components that are prone to rust when exposed to moisture or corrosive elements such as salt, water, or brine. 

T-Matics Vehicle Management System. Toyota’s Vehicle Management System tracks impacts, utilization, and maintenance schedules. 

Built in the U.S. Toyota began building forklifts in Columbus, Indiana, in 1990 and celebrated its 500,000th forklift built in the U.S. in 2015. Click here to watch a short video of the milestone forklift delivered to paper and packaging manufacturer RockTenn. 

#1 Selling forklift since 2002. Toyota has been named the number one selling forklift by Modern Materials Handling magazine since 2002. Click here to see the 2019 list of Top 20 Lift Truck Suppliers.  

Watch it in action. Click here to watch Toyota’s electric forklifts make light work of lifting and moving racks of heavy tires at Falken’s New Jersey distribution center. 

Let us prove to you why we are the best partner for all your material handling solutions. Have questions or want to learn more? Contact us today!