Posts tagged ‘360 support’

How to Set Up a Forklift Maintenance Schedule

October 7th, 2021  | 
Electric ForkliftsProductivityResource Center/BLOGServiceToyota 360

Most people know that regular service is vital for a safe and reliable car. The same goes for forklifts. Setting up a regular service schedule for your forklift fleet can help with things like:

  • Expensive repairs
  • Unexpected downtime
  • Protecting the resale value of your fleet
  • Protecting the safety of your forklift operators and employees

So, how often should you set up a service for your forklift or forklift fleet? Well, it depends on the type of forklifts you use and how often you use them.

Internal Combustion Forklifts

In general, Internal Combustion (IC) forklifts need service every 250-300 hours. If you operate forklifts in extreme temperatures or dirty environments or have fork attachments, you may need service more often.

Here are the top four things to focus on during a 250–300-hour IC forklift service:

  1. Change filters
  2. Grease parts
  3. Look for minor problems to prevent big problems
  4. Conduct safety inspection

Electric Forklifts

With fewer parts to replace and service, electric forklifts require less maintenance than an IC forklift. In general, you should inspect and service electric forklifts every 500 hours. Again, if you work in extreme environments or use fork attachments, your service intervals may vary.

Here are the top six things to focus on during a 500-hour electric forklift service:

  1. Check the motor
  2. Inspect the cables
  3. Lubricate moving parts
  4. Inspect battery
  5. Check lights, accessories, and attachments
  6. Conduct safety inspection

Sample One-Year Maintenance Schedule for IC and Electric Forklifts

For reference, here is a sample one-year maintenance schedule for IC and electric forklifts. It’s a general list of things to focus on; however, you should always follow manufacturer guidelines for your specific forklift.

Every 250 Hours/Two Months

  • Check engine idle speed and ignition timing
  • Lubricate chassis and mast components
  • Change engine fluids and filters
  • Blow out and inspect the brakes
  • Inspect the hydraulic system and mast
  • Check belts, hoses, the drive train, steering, and electrical system
  • Inspect tires for damage and wear
  • Inspect attachments (if applicable)

Every 500-600 Hours/Four Months

  • All items in the 250-hour service above
  • Inspect the chains for damage and proper tension, check the mast operation, inspect carriage rollers, lift and tilt cylinders for proper function
  • Check/adjust the chassis links, clutch release bearing, and mast support bushing
  • Inspect the hydraulic oil pump and check the hydraulic oil level hydraulic filter (replacing if necessary)
  • Clean the radiator
  • Inspect the PCV valve
  • Asses pedal free play
  • Check/adjust hand brake

Every 1,000 Hours/Six Months

  • All items in the 250 and 500-hour service above
  • Change all fluids and filters, including (but not limited to) hydraulic, transmission, and brake fluid
  • Replace the spark plugs,
  • Lube drive hubs

Every 2,000 Hours/One Year

  • All items in the 250 and 500, and 1,000-hour service above
  • Replace the: antifreeze, differential and transmission oil, contact breaker (points), and condenser (on older units)
  • Hydraulic pressure check
  • Cooling system check
  • Inspect steer axle
  • Inspect brake drums (replace if necessary)
  • Compression check
  • Clean and check fuel system

If you have a large or mixed fleet, service intervals can get confusing. Contact us to set up a service appointment today! Our team of experienced forklift technicians can create a general maintenance plan that considers all the different types of forklifts in your fleet and when to service them.

How to Tell When it’s Time to Service Your Forklift

February 16th, 2020  | 
Resource Center/BLOGServiceToyota 360

It’s always a good idea to keep a regular service schedule for your forklift fleet, but we all fall behind or forget occasionally. When it comes to keeping forklifts safe and productive, our motto is: “When in doubt, check it out!” If you think you might have missed a service appointment, or you can’t remember when you had the last one, here are nine ways to help figure out if it’s time for a checkup.  

  1. Check your calendar. Has it been six months or more? If the answer is yes, it’s time for a service call. 
  2. Count the hours. If you have a general idea of when your forklift was last serviced, you can count the hours of use to help figure out if it’s time for a service call. If you have an internal combustion forklift, has it been 250* hours or more since the last service? If you have an electric forklift, has it been in use for 500* hours or more? If either answer is yes, it’s time to service your forklift. 
  3. Notice the tires. Check your forklift tires for cuts, cracks, tire treads, or bald spots. If you see anything unusual, it’s a reason for a service call. 
  4. Focus on the forks. Are your forks cracked, dented, or misshapen in any way? If so, you run the risk of dropping or damaging a load. Don’t take the chance. It’s time for a service call. 
  5. Check the chains. Take a good look at your forklift chains to check for rust, corrosion, kinks, or other damage. Properly lubricated forklift chains usually last around 6,000 hours. If you see damage anywhere at any time, it’s time to service your forklift chains to make sure they are safe. 
  6. Look for oil leaks. If the oil level is low in your forklift, you run the risk of increased friction and temperatures, which can cause problems in other parts of the forklift. Oil leaks are also a safety hazard for other forklifts and pedestrians. If your forklift leaks even a small amount of oil, it’s time for an immediate service call. 
  7. Listen up. Are your brakes grinding? Are your tires squeaking? Is the mast making an unusual sound? Noises are often the first sign of a problem — time to make a call. 
  8. Follow your nose. Do you smell fuel coming from the forklift engine? If so, you may need a new filter or another type of service. 
  9. Call your local forklift dealer. If your local dealership services your forklift, they’ll be able to tell you exactly when it was in for repair. Let them do the work, so you don’t have to.  

If you’re concerned about your forklift or forklift fleet, click here to schedule a service appointment to help put your mind at ease.   

*These are generalizations. Please check your manufacturer’s guide or manual for information on your specific forklift. 

How 360 Support Helps Unplanned Downtime 

October 21st, 2019  | 
Resource Center/BLOGServiceToyota 360

If you’re in the manufacturing or distribution industry, you probably know that unplanned downtime is one of the worst things that can happen to a business. It often means productivity comes to a standstill. Nothing is being produced, packaged, or moved, but your overhead expenses are still ticking away by the minute. All of this can lead to enormous amounts of stress, which then leads to poor decisionmaking and mistakes. It can really mess up your day.

The reality is that unplanned downtime can happen to any business at any time, and it can do a lot of damage. Not only is it costlybut unplanned downtime can also affect employee morale, your business reputation, and future sales.

Technician checking battery on electric forklift

Toyota 360 support is the most comprehensive support promise in the industry, designed to save you money, downtime, and headaches. The ultimate goal is to give you peace of mind with the knowledge that Toyota is in your corner when you need it most.

360 Support promises you unparalleled support in the event of unplanned downtime 

  • Four-hour guaranteed turnaround time on emergency maintenance requests 
  • A Toyota Certified Technician trained on Toyota forklifts  
  • Toyota Genuine Parts to retain the quality, reliability, and value legendary in Toyota forklifts 
  • An industry-leading two-year parts warranty 
  • Toyota standard and Extra Care Warranty programs 
  • Optional T-Matics support 
  • Toyota Mobile Service app
  • And if you want to do more, you can help prevent unplanned downtime altogether with 360 Support Plus, which includes a planned maintenance plan  

If you’re in the market for a new forklift, click here to watch a video about Toyota 360 Support. If you’ve already bought a Toyota forklift, click here to watch a video about 360 Support Plus and Toyota’s planned maintenance plan. 

Unplanned downtime happens to every business at some point, but it doesn’t have to ruin your day completelyPartner with Toyota to make sure you’ve got the best support in the industry to tackle unplanned downtime when you need it.