You may have come across the terms Toyota 360 Support and Toyota 360 Support Plus, but understanding the nuances can be perplexing. Fear not! In this blog post, we aim to demystify these plans by answering frequently asked questions to understand what each provides and why it’s essential to productivity. 

What is Toyota 360 Support? 

At its core, Toyota 360 Support embodies Toyota’s commitment to being your partner throughout the entire lifecycle of your material handling equipment. The lifecycle encompasses the processes of buying, owning, servicing, and eventually replacing the equipment when necessary. 

Why is Toyota 360 Support necessary? 

Downtime is the adversary, and Toyota 360 Support is your shield. By optimizing the performance of your investments, preventing downtime, and safeguarding your bottom line, this support plan ensures you get the most out of your material handling equipment. 

What does Toyota 360 Support include? 

Toyota 360 Support has many benefits, including a guaranteed 4-hour response time for emergency service requests and a 2-year warranty on genuine parts—all at no additional cost. 

What about the cost of Toyota 360 Support? 

Good news! Toyota 360 Support is a standard feature in Toyota’s industry-leading warranty, so there’s no extra cost to you. 

Can I still get Toyota 360 Support if I relocate? 

Absolutely! Toyota has you covered, regardless of your location. Toyota 360 Support provides access to a vast network of over 3,500 certified Toyota technicians and more than 220 dealer locations nationwide. 

What is Toyota 360 Support Plus? 

Building upon the foundation of Toyota 360 Support, Toyota 360 Support Plus takes it a step further by offering additional perks, such as the first year of Planned Maintenance (up to 4 PMs), carriage-to-counterweight coverage for up to 3 years or 6,000 hours, and a 5-year major component coverage. 

How much does Toyota 360 Support Plus cost? 

The cost of Toyota 360 Support Plus varies based on the specific model of your material handling equipment. You can find the pricing details for your model on the Toyota website. 

Can I get Toyota 360 Support Plus with T-Matics installed? 

Indeed, although there is a slightly higher cost associated with it. Detailed pricing information for specific models with T-Matics installed is available on the Toyota website. 

Can I extend Toyota 360 Support Plus beyond three years? 

Absolutely! Toyota 360 Support offers 4- and 5-year options for most models. Check the Toyota website to see if an extended plan is available for your specific model. 

How much money can I save with Toyota 360 Support Plus? 

Savings with Toyota 360 Support Plus are substantial, but the exact amount depends on your specific model. Visit the Toyota website for a value comparison tailored to your equipment. 

Is Toyota 360 Support Plus available if my business is far from a Toyota dealership? 

Toyota 360 Support Plus pricing and availability apply to customer locations within 50 miles of a Toyota Forklift dealership. Additional charges may apply beyond this distance. 

Ready to purchase a forklift with Toyota 360 or Toyota 360 Support Plus? 

Contact us to set up a free consultation. Our knowledgeable material-handling professionals can assist you in finding the perfect forklift and 360 Support plan for your specific needs. 

Watch a video to learn more about Toyota 360 and 360 Support.

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