Field Service Technician

Job Title: Field Service Technician

Department: Service

Job Type: Full-time, Non- exempt, Monday to Fridays, no nights/ weekends

Duties & Responsibilities:

Ability to communicate with customers both in-house and in the field
Ability to determine whether work should be done in-field or in-house
Repair gasoline, LPG, electric or diesel-powered forklifts.
Make repairs as needed including replacing worn or broken parts, adjusting brakes, tightening body bolts, aligning wheels, etc.
Lubricate vehicle and perform other duties in connection with maintenance and operation of lift truck, as required.
Perform manual labor, as needed, such as heavy lifting and operating power equipment.
Inform supervisor of maintenance problems as they arise.
Complete paperwork, as needed, to open and/or close work orders.
Attend technical classes/training when offered by management.
Practice safe work habits.
Keep van clean. Report any vehicle problems to your supervisor.
Perform other duties as assigned by supervisor.
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, sitting, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Must be able to physically operate power machinery, use hand tools, use air compressor tools, band saw and department grinder, steam cleaner, and parts washer machines,
Must be able to physically lift 50 pounds unaided.
Must be able to physically listen, speak and interact with other company associates, vendors, and customers regarding service department needs.
Must be physically able to operate / drive a company van or Hino truck
Must be physically and mentally able to read, write and follow directions

Qualifications:

High school degree
3-5 years material handing technician experience
Excellent driving record (as shown on current DMV report)
Will be expected to drive (company van/gas provided) to TMHS customer sites. Sites vary over the general Los Angeles area
Ability to read and follow Thomas Guide directions
Own your own tools and tool box
Must be able to write and spell english clearly and correctly
Customer service attitude and aptitude
Good attendance and punctuality a must
Must be reliable, report to work on time, follow directions and get along well with coworkers and management personnel
Expected to attend technical classes when offered by management
Appearance must be neat and professional